Frequently Asked Questions
Everything you need to know about bringing Eskimo Heat into your home.
What is the typical shipping timeframe for heating systems?
Standard shipping usually takes 3-7 business days within the continental US. For oversized items or custom heating installations, transit times may vary between 10-14 days.
Do your products come with a manufacturer warranty?
Yes, all Eskimo Heat products include a comprehensive 2-year limited warranty covering defects in materials and workmanship to ensure your home stays warm and secure.
What is your return policy for home heating units?
We offer a 30-day return policy for unused items in their original packaging. Please note that installed units are not eligible for return unless a technical defect is confirmed by our support team.
Are Eskimo Heat products energy efficient?
Absolutely. Our heating solutions are designed with the latest thermal technology to maximize heat output while minimizing electricity consumption, helping you reduce your monthly utility bills.
Do you offer professional installation services?
While we do not provide direct installation, each product comes with a detailed DIY guide. For complex systems, we recommend hiring a certified HVAC professional to ensure optimal performance and safety.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.